WHITE TULIP DESIGNS PRIVACY POLICY

1. THE DATA WE COLLECT

As Wedding Stationers, we collect the information required to fulfil your order via this website, e-mail or telephone. We collect your name, email address and contact number so we can contact you about your order. Your address is collected for invoicing purposes (and so we can post your order to you!). Other information we may collect - depending on what you are ordering - is details about your wedding such as the date, time, location and any details you give that are to be included in your design. All of this is necessary so we can fulfil your order.

2. HOW WE COLLECT YOUR DATA

If you want to avoid completing my contact form on this website you can send us a direct email to: contactwhitetulipdesigns@gmail.com
When making an enquiry, the data is collected via the contact form of our website which is provided and sent to us directly via e-mail where it is stored in a folder for enquiries. 

If you place a bespoke order,  we will provide you with an interactive PDF (which is also printable, if you prefer)! to get some more information about your wedding day. The data collected in this form will then be sent directly to us via e-mail. If you get in touch with us via social media, we may also have your data on there (if you have provided it to us). We do not ask for personal information on social media and always ask to be sent an e-mail with any details should you wish to have further information.

 

3. WHICH THIRD PARTIES DO WE SHARE YOUR DATA WITH AND WHY?

We will never sell or disclose any of your information to any third parties that aren’t essential to our ordering or business process.

 

4. HOW IS YOUR DATA STORED?

Any data we collect from you is securely stored on one personal password protected computer in a home office. We store customer information until either a) your wedding date was over 6 months ago, or b) you decide not to proceed with an order. At this point all data is deleted from our email system. If you have ordered wedding invitations that include an address somewhere on the artwork, any prints are kept in a locked filing cabinet. We will never show a full address on any images posted on social media or our website. All artwork files are stored on the password-protected computer and backed up on a hard drive for safety.

 

5. AND FINALLY...

Your details and any personal information you provide to us is used purely for processing your order (and for our business so we can record any income in our accounts). We are not going to sell the information to anyone or post it all over social media. We treat your data as we would expect our own information to be stored. Thank you for reading our privacy policy.

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Have any questions or special requests? We’d love to hear from you, so don’t hesitate in reaching out to us. Simply pop us an e-mail at contactwhitetulipdesigns@gmail.com, or use the contact box below. Don't forget to follow us on social media for updates!

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